Customer Experience
When you put the guest, client and or customer experience at the center of your value proposition - a powerful transformation begins.
In retail and lifestyle brands, many organizations are looking to maximize the customer experience through highly innovative sustainable products and messaging. When you REALLY put the customer experience as the driving factor, everything becomes easier to focus on.
Getting in-bound and outbound teams to understand your product message is more vital today than before. Product experience, value (Benefit / Price) and quality are still leading attributes of buyers along with sustainability. Socializing a product range early and accurately is still a challenge based on the limitations of our current model of flat sketches and physical limitation such as availability of raw materials, supply-chain and logistics and physical sample costs.
Would you rather do go down a path which will bring marginal improvement or one that will give you EXPONENTIAL improvement.
Questions to ask are:
1. What is your adoption ratio from design to development?
2. How long is commercialization process from concept/planning to in-store.
3. How many samples do you average per development style?
4. How many design and development samples do you request per season?
5. What is your Why ?
Once you have the answers to these questions, you can quickly begin down an amazing path from your "as-is" state to your "to-be". StycheCo can show you measurable improvements in accuracy, collaboration, speed to market and supply-chain visibility and agility. We are not consultants but enthusiasts who have a track record of award winning customer satisfaction and long-term vision.
http://www.stycheco.com/take-action/